Provide the ultimate service experience

M1is a modular platform designed to streamline hotel operations, manage costs and help you develop stronger guest relations.

This guest-centric solution was developed to help you retain your guests and ensure they feel like your number one priority from the moment they arrive. M1 is low-risk and cost-effective and will impact your property by:

Increasing operational effectiveness and efficiency
M1 manages guest requests, tracks the request status through to completion and ensures that response times are being met.

Improving workforce effectiveness
M1 Communications supports a mobilised workforce by sending work orders to mobile devices which ensures the most efficient use of your resources. Requests are automatically sent to the most appropriate staff without the need for manual selection or intervention.

Protecting revenue via guest satisfaction
M1 Service Centre further heightens the guest relationship by providing a central location to coordinate work requests. The system will assist staff to impress your guests - by providing guest names and status when sending the work request.

Maximising investment in assets
M1 Engineering automates and tracks preventative maintenance - streamlining internal processes, ensuring optimal asset availability and minimising repair costs.

Ensuring compliance

Keeping you ahead of the competition

Like to learn more? Contact us for a demonstration on 9201 0855 or email hfm.online@hfmassets.com.au.