Streamlining the management of maintenance requests leads to
greater tenant/guest satisfaction and efficiency by
eliminating
time-consuming, ineffective, and often redundant paper work.
It gives property managers the chance to get to know their
tenants' needs better and proactively address their concerns.
In addition, quality information allows managers to recognise
and address recurring problems, identifying potential service
issues and helping them make informed decisions about long-term
maintenance or capital improvements.
Together with Core
Vision we have developed the leading web based Facilities
Management solution - irequest.
Our solution is unique because it is an integrated
property web site and facilities management solution enablement
tool. Whether tenants access the system directly via the web or via
a Help Desk the benefits are significant.
The application is suitable for residential strata enviroments,
commercial office and retail complexes or Resort and Hotel
operation.
Our suite of products include:
- Web enabled maintenance management
- Scheduled maintenance management
- Contractor induction
- Purchase order approval
- Asset management
- Online tenant interface
- Help Desk support
- Communication and recipient manager
- Incident reporting
- Insurance certificate management
- Hand held device interfaces
- Document management
- Property web site
- Content management
- Forms management (surveys)
- Resource booking
- Reporting
- Interfaces to industry standard property management
systems
